Overview
What is OneCause?
OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or…
Extremely pleased with OneCause
Makes Events Run Smoothly
One-stop shop for your gala!
OneCause Success
Customer Service Star
Bidpal through OneCause offers an exceptional auction module
Solid product that has a winning support team.
BestCause!!
OneCause has made fundraising so easy!
Great Auction Software; Great Customer Service.
Easy to Use Immediately!
Great customer service, user-friendly platform, made our event day smooth
OneCause great for nonprofit fundraising events
Effective and User Friendly
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
What is OneCause?
OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is OneCause?
OneCause creates fundraising software that helps nonprofits engage donors and raise more money. To date, OneCause states their fundraising software has enabled 11,000 cause-driven organizations to raise more than $6.5B through more than 60,000 fundraising events and campaigns.
For more information and resources to guide fundraising efforts, visit www.onecause.com.
OneCause Screenshots
OneCause Integrations
OneCause Competitors
OneCause Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | United States, Canada |
Supported Languages | English |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(153)Attribute Ratings
Reviews
(1-25 of 63)OneCause is 2nd to None!
- Silent auction
- In-person fundraising
- Customer service
- Customer-friendly usability
- Visually and aesthetically appealing
- Ticket sales back end process
Makes Events Run Smoothly
- Reports generated after the event are excellent
- Very easy to set up auction site with descriptions & photos, extremely user friendly
- Support is always available, patient and helpful
- On site personnel during events are extremely helpful
- Seating and table management with software is very efficient
- Photo sizing for auction packages can be challenging at times, a greater variety of sizing would be easier for the user
OneCause Success
- Facebook integration
- Simplifies the registration process
- Staff can create campaigns on their own easily
- Their support staff is incredible
- Adding an umbrella function for corporations with multiple departments participating in events or multiple locations, so all of their fundraisings can show a grand total and how much each individual group has raised.
Customer Service Star
- Customer service is outstanding.
- The software is easy to use by those setting up the auction.
- The software the bidders see on their devices is user friendly.
- [Redacted] sent an email on 10.21.2020 both the Mobile Bidding solution and the Virtual Event Center for a special price. I responded that I was interested but was never contacted.
- When we resigned our contract for our 4th year of service, I got an introductory message like we were new customers. I sent an email to [redacted] to make sure everything is in order and never heard back
- I wish the credit card swipers had connection options and worked with non-Apple products -- usb-c, lightning, usb, etc.
Bidpal through OneCause offers an exceptional auction module
- Allows users to bid on items anywhere in the world through their smartphone or computer
- Integrates attendee data seamlessly with other fundraising software such as Raiser's Edge
- Allows organization to custom build their auction website through their module
- Easily collects donations and transfers them to your organization's financial accounts
- When building a custom page, adding images and video is a tedious and cumbersome process
OneCause has made fundraising so easy!
- CUSTOMER SERVICE!
- User friendly for bidders and donations!
- Great reports for tracking.
- I genuinely can't think of anything I'd suggest improving.
Great Auction Software; Great Customer Service.
- Easy online bidding process for our participants (especially using the older software).
- Detailed tracking and organization for our auction staff to manage everything in one place.
- Excellent and proactive customer service in the months leading up to the event and in-person at the event itself.
- They rolled out new bidding software that we used in 2022, which was not good. It was hard for our bidders to use and hard for our staff to use to run the event. We switched back to the "old" software for our 2023 event, and that was much better.
- There are just a few minor improvements we would like to see in the "old" software: better quality picture options for the auction items and the ability to "round up" with a donation during online checkout.
- Great customer service so that is responsive to questions or issues
- Easy platform to process donations and payments with quick turnaround of finances
- Easy to learn and use platform that allowed us to build out a robust and diverse silent auction
- We wish the software was more conducive to a hybrid auction
- The on-site assistance did not provide an upgrade to our own staff
- We would like the ability to showcase multiple photos on auction descriptions
OneCause is not the solution if you do not want to conduct your auction online in which guests need to use their phones to bid.
Effective and User Friendly
- Ticket Sales
- Table Assignments
- Silent Auction
- Auction Item Donation
- Overwhelming amount of reports
- Photos in items and then the package has multiple photos
- More website features
BidPal is amazing!!
- The Support team is wonderful.
- Makes everything so streamline and user friendly for all ages
- It's helping us make more money which is the goal always!
- It's going to take some time to fully understand the software. That is normal because it is such a powerful tool to learn.
OneCause is a One Stop Shop!
- Support
- Ease-of-Use
- Customizablility
- More HTML customizable options (i.e. package listings/restrictions)
Highly Recommend OneCause for your Fundraising Needs!
- Simplify the online donation processes
- Create impactful fundraising campaigns
- Host events of all types (virtual, in-person, and hybrid)
- Take payment options such as Apple Pay, Paypal, etc.
- OneCause could have better integration with donor databases
- I wish all of their fundraising platforms worked together. (Peer2Peer, the old event ticketing platform, Text2Give & their new event platform)
Hands down best software for fundraising!
- Customer Support
- Same day Event Support
- User friendly software
- they thought of all the details
- I don't have anything at this time
Seven Years of Collaboration and Going Strong!
- One-on-one and recorded training opportunities to learn how to use the platform
- Innovates to make the platform easy for staff and guests to use and interact with
- Customer services is knowledgeable and responsive
- Salesforce integration
- An "about the organization" section on the platform
Best Auction Software I've Found Yet
- Silent Auction
- Hosting multiple webpages
- Mobile capabilities
- Silent auction, particularly the items, could use some work. Each item only supports very small thumbnail images and there is no way to enlarge them.
- Adding an email communication option with auction participants would be helpful instead of solely relying on text.
Easy Breezy
- User interface on the day of our event was found to be easy by all who interfaced
- Questions for set up/behind the scenes (help desk) was super helpful and quick
- Clicking log in as an admin was tricky, as it wasn't a natural button for me to find
Beyons expectations
- integrate with social media
- intuitive program (easy to use)
- online resources
- ability to make pages more attractive - especially for auctions
OneCause Review
- Ticketing
- Auctions
- Event Planning
- The system is not user friendly
- The system is not easy to navigate
The One Up of OneCause
- Manage donations
- Operate a silent auction
- Manage donors
- Startup is difficult when you are a new user who doesn't have a lot of time to spend watching videos of how to do simple tasks.
- This is not as convenient as it could be for fiscally sponsored programs. Fiscally sponsored programs can not easily print report to send to donors & sponsors since they operate under one name and function under another organizations 501(c)(3).
- The inability to edit events without having to contact customer service is not convenient.
- Startup is difficult when you are a new user who doesn't have a lot of time to spend watching videos of how to do simple tasks.
OneCause- Great Product, Amazing Customer Service
- OneCause's Customer Support is the best I've ever experienced
- The online training classes included with the system are extremely helpful
- The final product (the online auction presentation to users) looks great and is easy to use
- The initial auction set up is somewhat complicated, but there is training available for this
OneCause helps you plan a successful event from A to Z
- Automatically generating tax receipts for guests who donate, win silent auction packages, etc
- Comprehensive overview of your entire event
- Top-of-the-line customer service and help lines
- More guidance on terminal use (in case guests do not want to use their personal device)
- More volunteer training guides
- Giving you totals easily, from donations to supporters.
- Easy to train operationally for your event.
- Allows multiple users creating an easier way to get more people in your organization involved.
- The details page is complicated for those who aren't familiar with graphic design.
- Not being allowed to have more than one raffle online.
More Than Just OneCause!
- It has great customer support.
- Platform is user-friendly.
- It has informative and educational webinars.
- I would like larger pictures for auction items.
- Some functionalities are difficult to locate, i.e. how to set a goal on the thermostat.
- It would be nice to be able to click on numbers in the Planner Summary on the Home page, i.e. under Auction Activity "# of Donations", it would bring up who donated and the dollar amount, under Supporters "# of Attendees"/"# of VIPs", under Proceeds "Silent Auction", etc...
- When setting up packages, I would like to be able to delete unused Categories.
it is great for my one event, wish it was more user-friendly to expand for other uses
- credit card collection
- table assignments
- changeable interface
- allow for partial refunds
- release tickets that are not used by a sponsor
- offer canned reports to be downloaded in excel format
- Look of the site.
- % breakout data given back to client.
- Managers of OC are very knowledgeable and personable.
- Accept Sponsorship on site.
- Ability to edit placement of data on site. i.e. logos placement , honorees photos.
- Less features overall.